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Lila-Mae White, MBA, CHE, PMP

TreeToadConsulting@gmail.com

250-215-2626

Focus on feed-forward not feedback!

Posted 10/11/2018

Marc Effron, author of 8 Steps to High Performance, outlined the use of 2x2 coaching to foster top performance in your people.

This methodology suggests that you make 2 comments about someone’s goals and then follow your comments with 2 feed-forward comments. Feed -forward comments are future focused suggestions for changing behaviours, tactics or strategies that a person might consider using in situations going forward. Unlike feedback which criticizes past performance and is often lost in defensive posturing, feed forward comments challenge the person to be even better and improve on their performance in the future.