"The two skills of modern business: Storytelling and spreadsheets. Know the numbers. Craft the narrative.”    James Clear

I love this quote because in my day job there is a plethora of data. Surprisingly (and frustratingly), we also have a reflex to seek more data. What we have far less of is the narrative that the rich and abundant data could tell us.

Healthcare is a complex system. People and their lives are complex systems. Put the two together and there are loads of moving parts and many important nuances. We sometimes react to the overload of data by trying to simplify to a single statistic. In my opinion this is not helpful and often dangerous for decision-making.

The weaving of data, statistics, and trends in overlapping complex systems is both an art and a science. Turning that complex weave into a narrative that grabs attention, compels action, and leads to quality decision-making is a leadership imperative in today’s world.